Apparel and Clothing
Specialized Australia
Welcome to the Specialized online customer service support page. CLICK HERE to view.
This is your resource for information related to any questions you may have about Specialized or for support with our online store. Once you have submitted a search and viewed an answer, if you are unable to find the information you need or are unsatisfied, you are always welcome to contact us via email through the support page.
Once you have searched the database and viewed an answer a link will appear to contact a customer service rep to answer your question. You may also provide feedback to us or just tell us about your favorite ride, we want to hear from you. You are important to us, so you can be guaranteed that anything submitted will receive a response within one business day.
Product Categories and Brands:
Teva & The North Face

It's been more than 25 years since Teva took their first step into the Grand Canyon in a pair of sandals and to this day they remain the world's leading sports sandal brand. Not a moment has gone by that Teva® (that's "teh'-vah," not "tee-vah") hasn't been hard at work developing new and innovative products - products that enable and encourage adventure and allow customers to Live Better Stories®.
True Alliance distributes an extensive range of Teva sandals and shoes to leading outdoor, sport and lifestyle stores across Australia and New Zealand.

For more than 40 years The North Face has delivered an extensive line of outdoor performance apparel, equipment, and footwear.
By constantly pushing the boundaries of innovation they are the first choice of the world's most accomplished climbers, mountaineers, extreme skiers, snowboarders, endurance runners, and explorers. The North Face remains committed to producing products that enables their customers to never stop exploring.
True Alliance is the sole and exclusive distributor of The North Face in Australia and New Zealand.
Product Categories and Brands:
Cassons Pty Ltd
Product Categories and Brands:
- Accessories
- Allay
- American Classic
- Apparel and Clothing
- Azonic
- Bikes
- Body Armour
- Cages
- Carbon fibre Wheels
- Cardo Bluetooth/Intercom Systems
- Carrera
- Cassons Pty Ltd
- Components
- Dainese
- Elite
- EVS
- Gaerne
- Helmets
- Hollywood Racks
- Hubs
- ibike
- KMC
- Kool Stop
- Kryptonite
- Leatt
- Lethal Threat
- Lizard Skins
- MET
- Mr Tuffy
- OKO
- Oneal
- Other
- Progold
- Renthal
- Rjays
- Road shoes
- Saddles
- Seat posts
- Selle Italia
- Sidi Shoes
- Smith
- Sportourer
- T shirts
- THH
- Titec
- Tools
- Topeak
- Wheels
- WTB
- X-Tech
Pantha BMX
Handmade bmx race frames and completes, handmade fixed gear bikes.
New Zealand agents for Answer BMX and Nema clothing
Product Categories and Brands:
Melbourne Bicycle Centre Prahran
We are an Australian owned & operated company and have over 2000 bikes and thousands of accessories at our store - Melbourne Bicycle Centre PRAHRAN.
With over 25 years experience in the industry, we have become well known for offering fantastic deals on all styles of bicycles and accessories. We are constantly updating our website with new products and special offers and recommend that you join our newsletter for our latest deals or visit our store in PRAHRAN.
If our website doesn't have what you are looking for, simply call or email us and our friendly sales team will be more than happy to assist you with all your cycling needs. We aim to provide all of our customers with fast and reliable service and we are confident that you will find the "The Biggest Range and The Best Prices!".
Product Categories and Brands:
POC Helmets & Armour
POC is a Swedish company, built on a strong mission; to do everything we can to possibly save lives and to reduce consequences of accidents, for gravity sports athletes, by developing and renewing what personal protection is all about.
POC has in many ways already set a new standard when it comes to technical solutions, construction, material combinations and engineering, with patented solutions, to increase the degree of protection.
Product Categories and Brands:
Zerofive Custom Sportswear Pty Ltd
Our design and apparel manufacturing team have over 25 years of experience combining skills from the worlds of advertising, graphic design and fashion to bring you quality affordable custom dye-sublimated sportswear.
zerofive is specialises in custom cycling and triathlon sportswear. We have a large range of road, mountain bike and triathlon styles and also offers a comprehensive range of athletic apparel for most sports.
Our service includes custom designed sportswear with no minimum order, we specialise in affordable sportswear for the weekend warrior to the seasoned pro. We can design and manufacture one jersey for the weekend warrior entering their first event or we can produce apparel for a retail outlet.
We use that latest technology to design, print and manufacture your custom designed sportswear.
Our team can create an image for the weekend warrior to corporates, while our website is sportswear we can create a complete brand identity for your team. Banners, Marquees, logo design and vehicle wraps, send an email to our design team.
Product Categories and Brands:
Bike Thrones & Creux Cycling
Thrones – The Australian bicycle saddle designed to dutifully serve your royal arse and crown jewels.
Thrones is a performance saddle made for riders seeking the edge for their road bike, tri bike, fixie, track bike, mountain bike, etc.
Our mission is to challenge the fact that bike seats are referred to as saddles. Saddles are for little guys with squeaky voices who ride horses and need a whip to get it moving. Saddles aren’t for bikes.
Thrones however are hand crafted for guys that propel their pushies with their legs. Thrones are designed to make riders feel like a king every time they mount their 2 wheeled machine.
Designed, Refined and tested in Australia.
Hand-crafted in Taiwan
We believe you’ll agree after riding one of our creations that “bicycle saddle” should be banished from the kingdom’s lexicon and be succeeded with the aptly title of “Thrones.” All Hail Thrones!
Thrones – For your royal arse!

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Creux Clothing
For too long cycling specific clothing has been out of sync with the average cyclist’s needs. A predisposition to everything lycra, a swathe of unfashionable colours and patterns and kit covered head to toe in meaningless corporate sponsors is not everyone’s idea of must have clothing for your time on the bike.
Well, at least it's not for us.
Product Categories and Brands:
Bicycles Online
Bicycles Online sells bikes, parts and accessories through its online website, www.bicyclesonline.com.au, and also through its warehouse showroom, located in Manly, Sydney Australia.
As the exclusive importer and retailer of the Polygon brand within Australia and New Zealand - Bicycles Online are able to bring to market, the latest in bicycle technology, at factory direct prices.
With free shipping Australia wide, a 14 day free trial on all bikes, and a 365 day returns policy, Bicycles Online also offers industry leading service.
Product Categories and Brands:
Hodkinsons Holdings (Beyond-X)
Product Categories and Brands:























































